Our client’s Consulting Services division works with enterprise customers to provide them with maximum value from our client’s products. Two of their technologies—System Center Configuration Manager (SCCM) and Forefront Identity Manager (FIM)—provide a rich set of capabilities for managing desktops and servers. But those tools were specifically designed for IT professionals, and are not accessible to end users.
The disconnect between enterprise IT departments and the needs of their business groups was causing problems. End users couldn’t even control the deployment of software on their desktops or the management of their operating system migrations.
Zero Touch Provisioning (ZTP) 4.0 adds capabilities to existing automation provided by SCCM and FIM, helping enterprise customers manage desktop infrastructures much more efficiently. Instead of routing everything through the IT department, ZTP delivers automation directly to business users so they can access the software tools they need, when they need them.
Eliminating the traditional lag time of manual reviews and responses, ZTP streamlines the end-to-end process of obtaining required approvals with integrating ticketing, licensing and deployment. ZTP 4.0 provides significant improvements over earlier versions, including:
Self-provisioning services: ZTP 4.0 adds services such as application deployment, operating system deployment, and request management. These core services use an extensible workflow that integrates human interactions to delivery capabilities such as conditional approval.
Building blocks: A set of reusable building block components are included that support the core services and provide a framework for the development of new capabilities.
Flexible architecture: ZTP 4.0 provides several pre-built logical components that can be reused, extended, and/or customized for other customer-specific scenarios.
Working with a large test team from our client’s Global Services team in India, Axelerate provided development and project management on this large project. Upon its launch, performance and scalability goals were reached at one of our client’s customers who had over 120,000 desktops to manage worldwide.
The King County Emergency Management Program specializes in disaster mitigation, preparedness, response and recovery to provide leadership and high-quality services that improve the safety of the public in King County. KCOEM turned to Axelerate to architect, design, build and support a scalable RIMS enterprise system.
The King County Department of Judicial Administration (DJA) asked Axelerate to design a programmatic replacement for the aging and inadequate King County Dept. of Judicial Administration’s (DJA) Public Print Queue (PPQ) application. DJA turned to Axelerate to provide a public printing and document management solutions to replace its aging and inadequate system.
A leading wireless provider whose ERP had the highest failure rate in the organization, turned to Axelerate develop an efficient and effective project management office.
Preparing for its public launch, ICASI needed to transition into truly delivering on its mission. They called upon Axelerate to envision and map their two-year plan.
After an outside consultant failed to get traction on the office of the CTO’s annual report, an Axelerate resource quickly stepped in and rescued the project.
Snohomish PUD turned to Axelerate for strategic planning of their smart grid, winning a federal grant from the US Department of Energy.
An Axelerate Technical Writer updated and reorganized the documentation set for a new software feature, decreasing end-user misconfigurations.
Without further need for 186 legacy servers, our client needed someone to plan, schedule and execute an efficient transition.
Leveraging multiple technologies, this convenient web-based application consolidates processes and helps eliminate delays for our client.
The Axelerate team developed a technology solution using ASP.NET 3.5, Ajax, SQL and SharePoint Server that provides our client and its partners with real-time business intelligence on products, sales, inventory and more.